Services

A

• Abandoned vehicle

B

• Bus shelter issues (NYCC website)

C

• Cemeteries and graveyards
• Cycle lane markings (NYCC website)

D

• Dead animal
• Decorative lights on trees on the Stray and on High Bridge, Knaresborough
• Dog fouling
• Dog or litter bin

F

• Fly tipping
• Footpaths - maintenance of rights of way (NYCC website)

G

• Graffiti or fly posting

L

• Lost dogs

N

• Noise nusiance

P

• Park bench or Harrogate Borough Council noticeboard
• Parks, playgrounds, woodlands or the Stray
• Pavement damage, including dangerous paving (NYCC website)
• Pavement obstruction (NYCC website)
• Potholes and road condition issues (NYCC website)
• Public toilet

R

• Report a business currently operating
• Road markings (NYCC website)
• Road signs – street or village nameplate
• Road signs and bollards (NYCC website)
• Roads - concern about an event or street party (NYCC website)
• Roads - drains and gullies (NYCC website)
• Roads - kerbs (NYCC website)
• Roads - spillages (NYCC website)

S

• Sharps and syringes reports
• Street cleaning
• Street furniture such as bollards and railings (NYCC website)
• Street lights (NYCC website)

T

• Traffic lights (NYCC website)
• Tree problems
• Tree problems on highways and footpaths (NYCC website)

B

• Bulky waste collection

G

• Garden waste subscriptions

M

• Missed collection

O

• Order recycling container
• Order replacement bin - missing, damaged or alternative sized bin

W

• Waste, bins and recycling enquiries

B

• Backdating requests
• Benefit entitlement calculator (external website)
• Benefit on two homes application

C

• Certificate of earnings
• Change in circumstances
• Change of address
• Childcare costs certificate
• Council tax reduction application

D

• Discretionary housing payment application

E

• Enquiries

H

• Help with moving costs application
• Housing benefit application

O

• Other people who live with you

P

• Payment to landlord request
• Persons from abroad additional information

R

• Reconsideration request
• Register to view your claim online
• Report a change
• Review form

S

• Second adult rebate
• Self-employed statement of trading
• Students additional information

T

• Tenancy confirmation certificate

U

• Universal credit applications (external website)

A

• Annexe discount or exemption
• Appeals
• Apprentice or youth trainee discount application

C

• Carers discount application
• Change of address
• Child benefit and school leavers discount application
• Copy bill requests
• Council tax enquiries

D

• Deceased person notification
• Detained under the mental health act discount or exemption application
• Direct debit
• Disabled band reduction application
• Discount or exemption review

E

• Empty property response
• Enquiries

F

• Form of authority (for someone else to deal with your account)

H

• Halls of residence exemption application

M

• Main residence questionnaire

N

• New / altered property monitoring
• Nursing or residential care home discount application

P

• Payment plan request
• Payments
• Prisoner discount or exemption application

R

• Refund requests
• Register for council tax
• Register to view your council tax online
• Religious communities discount application

S

• Severely mentally impaired discount or exemption application
• Sole resident discount application
• Student discount or exemption application

U

• Under 18s exemption application
• Uninhabitable property discount application
• Unoccupied property discount or exemption application

V

• Visiting forces discount or exemption

B

• Business rates enquiries

C

• Change of address
• Charity / CASC relief application
• Childcare support relief application
• Copy bill requests
• COVID-19 grant acceptance / refusal form
• COVID-19 grant applications

D

• Direct debit
• Discount or exemption review
• Discretionary grant application

F

• Form of authority (for someone else to deal with your account)

H

• Hardship relief application
• High quality office space relief application

I

• Investment in targeted growth areas relief application

M

• Mobile phone mast relief application

N

• New / altered property monitoring

P

• Part occupation relief application
• Payment plan request
• Payments

R

• Refund requests
• Register for business rates
• Register to view your business rates online
• Reoccupation of empty listed buildings relief application
• Retail relief application
• Rural rate relief application

S

• Small business rate relief application

T

• Town centre improvement relief application

U

• Unoccupied property exemption application

D

• Decent homes programme enquiries

E

• Ending your tenancy

G

• Garage waiting list enquiries

H

• Housing advice

M

• Modernisation and improvement feedback
• Mutual exchange application

N

• Notification of a deceased tenant

P

• Private rented accomodation issues

R

• Register to view your rent online
• Rent refunds
• Rent standing order
• Repairs
• Request a new rent card

S

• Succession applications

W

• Waiting list - current position
• Waiting list - enquiries
• Waiting list - new applications

A

• Additional collection request

B

• Buy trade waste sacks

C

• Change size or number of bins
• Change the frequency of your waste collection

D

• Damaged bin report

L

• Link your trade waste account to your My Harrogate account

R

• Request a quote for trade waste collections

V

• View your trade waste account

E

• Environmental protection enquiries and issues

F

• Food - childminder questionnaire
• Food and occupational safety issues
• Food business establishment approval application
• Food business establishment registration application
• Food hygiene advice requests
• Food hygiene rating scheme re-visit request
• Food safety assessment form

L

• Legionella questionnaire
• Licensing - temporary event notice applications
• Licensing enquiries and issues

R

• Report a business currently operating

S

• Small lottery renewal

C

• Comment on a planning application (Public Access website)
• Comment on local plan or other policy documents (Local Plan Consultation Portal website)

H

• Household planning check

M

• Make payment for planning

N

• New planning applications (Planning Portal website)

P

• Planning - enforcement enquiries
• Planning - general enquiries
• Pre-application planning enquiry

R

• Register to speak at a planning committee meeting

T

• Tree preservation order enquiries

A

• Allotment waiting list

B

• BACS payment requests
• Bereavement enquiries

C

• Click and collect plants order
• Comments and compliments
• Community litter pick
• Community right to challenge - expression of interest
• Complaints
• Contact us
• Customer satisfaction survey

D

• Derelict and empty property reports
• District panel contact form

E

• Elections - am I registered to vote?
• Elections - register to vote (external website)
• Electoral register and voting enquiries
• Empty homes request for information
• Events enquiries

F

• Freedom of information requests

G

• Guest parking permit applications

H

• Harrogate district talented athletes academy - Part A
• Harrogate district talented athletes academy - Part B

I

• Invite the Mayor

J

• Job vacancies

K

• Knaresborough Castle bookings

L

• Lifeguard course requests
• Lifeline enquiries and applications
• Little explorers - payments

M

• Market pitch booking form
• Missed household waste collection
• MOT bookings
• Museums and galleries enquiries
• My Harrogate - register an account
• My Harrogate - remove an account

P

• Parking - Pay and display card payment queries
• Pest control treatments
• Playscheme bookings

R

• Reference request - employment and character

S

• Scrutiny enquiries and requests
• Stray dogs - fee payments
• Subject access requests

W

• Waste questionnaire
• Whistleblowing reports
• Work experience requests