Services

B

• Bus shelter issues (NYCC website)

C

• Cycle lane markings (NYCC website)

F

• Footpaths - maintenance of rights of way (NYCC website)

N

• Noise nusiance

P

• Pavement damage, including dangerous paving (NYCC website)
• Pavement obstruction (NYCC website)
• Potholes and road condition issues (NYCC website)

R

• Road markings (NYCC website)
• Road signs and bollards (NYCC website)
• Roads - concern about an event or street party (NYCC website)
• Roads - drains and gullies (NYCC website)
• Roads - kerbs (NYCC website)
• Roads - spillages (NYCC website)

S

• Street furniture such as bollards and railings (NYCC website)
• Street lights (NYCC website)

T

• Traffic lights (NYCC website)
• Tree problems on highways and footpaths (NYCC website)

M

• Missed collection

O

• Order replacement bin - missing, damaged or alternative sized bin

R

• Report a damaged garden waste wheelie bin
• Return an unwanted household refuse or garden waste wheelie bin

W

• Waste, bins and recycling enquiries

B

• Backdating requests
• Benefit entitlement calculator (external website)
• Benefit on two homes application

C

• Certificate of earnings
• Change in circumstances
• Change of address
• Childcare costs certificate
• Council tax reduction application

D

• Discretionary housing payment application

E

• Enquiries

H

• Help with moving costs application
• Housing benefit application

O

• Other people who live with you

P

• Payment to landlord request
• Persons from abroad additional information

R

• Reconsideration request
• Register to view your claim online
• Report a change
• Review form

S

• Second adult rebate
• Self-employed statement of trading
• Students additional information

T

• Tenancy confirmation certificate

U

• Universal credit applications (external website)

A

• Annexe discount or exemption
• Appeals
• Apprentice or youth trainee discount application

C

• Carers discount application
• Change of address
• Child benefit and school leavers discount application
• Copy bill requests
• Council tax enquiries

D

• Deceased person notification
• Detained under the mental health act discount or exemption application
• Direct debit
• Disabled band reduction application
• Discount or exemption review

E

• Empty property response
• Enquiries

F

• Form of authority (for someone else to deal with your account)

H

• Halls of residence exemption application

M

• Main residence questionnaire

N

• New / altered property monitoring
• Nursing or residential care home discount application

P

• Payment plan request
• Payments
• Prisoner discount or exemption application

R

• Refund requests
• Register for council tax
• Register to view your council tax online
• Religious communities discount application

S

• Severely mentally impaired discount or exemption application
• Sole resident discount application
• Student discount or exemption application

U

• Under 18s exemption application
• Uninhabitable property discount application
• Unoccupied property discount or exemption application

V

• Visiting forces discount or exemption

A

• Additional restrictions grant (ARG) applications

B

• Business rates enquiries

C

• Change of address
• Charity / CASC relief application
• Childcare support relief application
• Christmas support payment application (wet-led pubs)
• Copy bill requests
• COVID-19 grant acceptance / refusal form

D

• Direct debit
• Discount or exemption review

F

• Form of authority (for someone else to deal with your account)

H

• Hardship relief application
• High quality office space relief application

I

• Investment in targeted growth areas relief application

L

• Local restrictions (closed) addendum grant applications - for the January lockdown period
• Local restrictions (closed) addendum grant applications - for the November lockdown period
• Local restrictions (closed) grant applications - for tier 2 / tier 3 closures
• Local restrictions (open) grant applications - for tier 2 / tier 3

M

• Mobile phone mast relief application

N

• New / altered property monitoring

P

• Part occupation relief application
• Payment plan request
• Payments

R

• Refund requests
• Register for business rates
• Register to view your business rates online
• Reoccupation of empty listed buildings relief application
• Retail relief application
• Rural rate relief application

S

• Small business rate relief application

T

• Town centre improvement relief application

U

• Unoccupied property exemption application

D

• Decent homes programme enquiries

E

• Ending your tenancy

G

• Garage waiting list enquiries

H

• Housing advice

M

• Modernisation and improvement feedback
• Mutual exchange application

N

• Notification of a deceased tenant

P

• Private rented accomodation issues

R

• Register to view your rent online
• Rent refunds
• Rent standing order
• Repairs
• Request a new rent card

S

• Succession applications

W

• Waiting list - current position
• Waiting list - enquiries
• Waiting list - new applications

A

• Application for permission to provide café facilities on a public highway

T

• Taxis - renewal of 3 year dual drivers badge
• Taxis - renewal of hackney carriage and private hire vehicle licence
• Temporary event notices

C

• Comment on a planning application (Public Access website)
• Comment on local plan or other policy documents (Local Plan Consultation Portal website)

N

• New planning applications (Planning Portal website)

C

• Click and collect plants order

E

• Elections - register to vote (external website)

G

• Gym bookings

J

• Jennyfield styan centre bookings
• Job vacancies

K

• Knaresborough Castle bookings

M

• Mercer gallery bookings

P

• Playscheme bookings
• Pump room museum bookings

S

• Swimming bookings