A My Harrogate customer account gives you access to our services at any time.
You can make and track payments, check the progress of your requests, report something that needs to be fixed, cleaned or changed, and receive alerts (e.g. changes to bank holiday recycling and bin collections) and information based on your address.
If you have any problems using our customer account, please let us know using our contact us form.
To view and comment on planning applications please use our Public Access site instead.
We are still working on our self-service portal and more tasks will become available over the next few months. We would like to hear feedback about the services already available, and also what services you would like to be available in the future.