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Sign in or register for a customer account

A My Harrogate customer account gives you access to our services at any time.

You can make and track payments, check the progress of your requests, report something that needs to be fixed, cleaned or changed, and receive alerts (e.g. changes to bank holiday recycling and bin collections) and information based on your address.

Sign in to your account

Create a new account

We regularly update this customer portal with new services - account facilities for housing rent, benefits, council tax and business rates will be available soon. All the services which are already available can be found on our forms page.

If you have any problems using our customer account, please let us know using our contact us form.


We are still working on our self-service portal and more tasks will become available over the next few months. We would like to hear feedback about the services already available, and also what services you would like to be available in the future.

By creating an account or signing in you are agreeing to Harrogate Borough Council's privacy and cookies and website terms and conditions